Half a Bubble Out

HaBO Village Podcast

How to Tell What Your Customers Need vs. What They Want - Episode 47 [Podcast]

Posted by Jeannie Brossoit on June 26, 2018

In episode 47 of our podcast, Michael and Kathryn warn against the danger of assuming your customers accurately know what they need. There's nothing worse than setting yourself (and your customer) up for failure from the get go. Sometimes a customer will say they need X, when what they really need is Y. Discover the best ways to suss out their true needs so that you can help them achieve their objectives and goals. Become a better Passion and Provision company by giving this podcast episode a listen.

Read More

Topics: Customer Service

How Customer Service Affects Everything - Episode 25 [Podcast]

Posted by Jeannie Brossoit on May 23, 2017

In episode 25 of our podcast, Michael and Kathryn discuss customer service, why it matters, how it affects your entire company, and how to improve your strategy. Learn how customer service done right can help you build your Passion and Provision company.

Read More

Topics: Passion & Provision, Customer Service, Marketing, Business Development